Frequently Asked Questions

Find answers to common questions about Truvity’s EUDI Wallet Connector, APIs, and implementation.

General Questions

What is Truvity?

Truvity is an EU-based digital identity infrastructure company that helps regulated organizations connect to the European Digital Identity (EUDI) Wallet ecosystem and prepare for eIDAS 2.0 compliance. We provide API-first infrastructure for verifying and issuing digital credentials across EU member states. 

What is the EUDI Wallet? 

The European Digital Identity (EUDI) Wallet is a government-backed digital wallet that allows citizens to securely store and share identity data and verified credentials across the European Union. It is part of the eIDAS 2.0 regulation framework. 

Who needs to prepare for eIDAS 2.0? 

Organizations that rely on identity verification, authentication, onboarding, or regulated digital transactions should prepare for eIDAS 2.0. This includes sectors such as banking, insurance, telecom, transport, healthcare, marketplaces, and public services. 

Is the EUDI Wallet mandatory? 

For EU citizens, use of the EUDI Wallet is voluntary. However, EU member states are required to provide compliant wallets, and many regulated organizations will be required to accept them under eIDAS 2.0 as a recognized means of electronic identification and authentication. 

What does Truvity actually provide? 

Truvity provides the infrastructure layer that connects your systems to the EUDI Wallet ecosystem. This includes: 

● Credential verification
● Credential issuance
● Wallet interoperability
● Cryptographic protocol handling
● Automated Relying Party (RP) Registration
● Managed Certificate Authority (CA) Operations
● API integrations 
● On-premise or cloud deployment options 

Our goal is to simplify the technical complexity of eIDAS 2.0 integration so your team can focus on business workflows and customer experience. 

What does Truvity actually provide? 

Truvity provides the infrastructure layer that connects your systems to the EUDI Wallet ecosystem. This includes: 

● Credential verification
● Credential issuance
● Wallet interoperability
● Cryptographic protocol handling
● Automated Relying Party (RP) Registration
● Managed Certificate Authority (CA) Operations
● API integrations 
● On-premise or cloud deployment options 

Our goal is to simplify the technical complexity of eIDAS 2.0 integration so your team can focus on business workflows and customer experience. 

Which industries does Truvity support? 

Truvity primarily focuses on regulated industries where trust, compliance, and identity verification are critical, including:

● Banking and financial services
● Payments
● Insurance
● Energy
● Travel
● Transports
● Healthcare
● Telecommunications

Why not build EUDI Wallet connectivity in-house? 

Building internally requires specialized expertise in cryptography, Self-Sovereign Identity (SSI), evolving EU standards, and wallet interoperability across 27+ member states. Many organizations choose a dedicated infrastructure partner to reduce implementation risk, accelerate timelines, and avoid long-term maintenance overhead.

Technical Questions

Will Truvity support all EU national wallets? 

Yes, Truvity is built on the standardized protocols defined by the EUDI Architecture Reference Framework (ARF), which all national wallets must follow. As national wallets launch across member states, Truvity provides a single integration layer – one connection to integrate with all compliant wallets. 

Which digital identity standards and credential formats does Truvity support?

The platform is built on open, standardized architecture to ensure absolute interoperability across the EU. We natively support:

● Exchange Protocols: OID4VCI (OpenID for Verifiable Credential Issuance) and OID4VP (OpenID for Verifiable Presentations).
● Formats & Data Models: Selective Disclosure JWT (SD-JWT), and ISO-compliant mDOC formats.

Does Truvity provide APIs and SDKs? 

Yes. Truvity offers an API-first platform with developer documentation, integration guides, and SDK support to simplify implementation. 

How long does integration typically take? 

Integration timelines depend on your internal systems and use case complexity. However, using a dedicated connector platform significantly reduces implementation time to months, not years compared to building internally from scratch. 

Can Truvity integrate with our existing IAM, KYC, core banking and other enterprise systems? 

Yes. Truvity is designed to connect with existing identity providers (IdPs), KYC systems, CRMs, core banking systems, and enterprise workflows through APIs and modular integration patterns. 

Can we issue our own credentials? 

Yes. Truvity supports credential issuance workflows, enabling organizations to issue digital credentials (EAA) directly into users’ wallets. For qualified credentials (QEAA), the issuance flow integrates with your qualified trust service provider (QTSP). 

Do you support Qualified Electronic Signatures (QES)? 

Yes. Truvity supports workflows involving Qualified Electronic Signatures (QES) for legally binding digital signing scenarios across the EU. 

Support Questions

Do you offer technical onboarding support? 

Yes. Truvity provides guided onboarding support to help organizations evaluate architecture, deployment models, and integration approaches.

Can we schedule a discovery session? 

Yes. Organizations can book an eIDAS 2.0 strategy session with the Truvity team to discuss implementation approaches, timelines, use cases, and deployment models. 

Do you provide documentation for developers?

Yes. Full technical documentation, guides, API references, and SDKs are available at https://docs.truvity.com/

What deployment models are available?

Truvity currently supports: 

● Managed Cloud (On-premise) deployment
● Self-managed (On-premise) deployment
● Cloud Deployment 

This allows you to choose the model that best fits their operational and compliance requirements. 

Can Truvity support proof-of-concept (PoC) projects? 

Yes. Truvity supports proof-of-concept and pilot initiatives to help organizations validate use cases before broader rollout.

Security Questions

Is Truvity ISO 27001 certified? 

Yes. Truvity follows enterprise-grade security practices and is ISO 27001 certified. You can find additional information at https://trust.truvity.com/.

Is Truvity GDPR compliant? 

Yes. Truvity is GDPR compliant and operates within the EU jurisdiction. You can find additional information at https://trust.truvity.com/. 

Does Truvity store user identity data? 

No. The EUDIW Connector does not store end-user identity data. In verification flows, credential data passes through to your existing systems. In issuance flows, credentials are delivered directly to the user's wallet. With on-premise deployment, all data processing happens within your own infrastructure - nothing is routed through or retained by Truvity.

How does Truvity handle security and cryptography? 

Truvity follows the security and cryptographic standards defined by the EU's EUDI Wallet framework, including the protocols for credential verification, issuance, and selective disclosure (sharing only the data points needed, nothing more). With on-premise deployment, your organization keeps full control over cryptographic keys and certificates. No private keys leave your infrastructure or are managed by Truvity. 

Can we run Truvity entirely in our own environment? 

Yes. The Self-managed deployment option allows organizations to run Truvity infrastructure within their own controlled environments for maximum security and operational control.

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